By Saurav Mehra Piramal Finance Limited is one of India’s leading financial services companies offering home loans, personal loans, business loans, used car loans, affordable housing finance, and microfinance solutions. The company serves retail and business customers across India through branches, digital platforms, and customer support channels.
To help customers with EMI payments, loan servicing, complaint handling, foreclosure requests, and account-related assistance, Piramal Finance provides toll-free customer care support, email assistance, WhatsApp connectivity, and branch-level customer service.
Customer Care Helpline Number
Piramal Finance offers a toll-free customer care number for queries, requests, and complaints.
Toll-Free Customer Care Number
- 1800 266 6444
Customer Support Timing
- 9:00 AM to 6:30 PM
- (Closed on Sundays and Public Holidays)
Retail and microfinance customers can contact the support team for:
- EMI and repayment support
- Loan account details
- NOC requests
- Foreclosure queries
- Complaint registration
- Statement requests
- Account updates
- Loan servicing assistance
Email Support
Customers can also contact Piramal Finance through official email support.
Official Customer Care Email
- customercare@piramal.com
Customers should include:
- Loan account number
- Registered mobile number
- Customer ID
- Detailed description of the issue
Providing accurate information helps the support team resolve requests more efficiently.
WhatsApp and Digital Support
Piramal Finance also offers WhatsApp support and digital customer assistance through its website and mobile services. Customers can connect using the WhatsApp option available on the official website or scan the QR code provided on the contact page.
Branch Timings
Branch Operating Hours
- 10:00 AM to 4:00 PM
Branches Closed On
- Sundays
- National Holidays
- 1st and 2nd Saturdays
Customers can visit branches for:
- Loan servicing
- Documentation support
- EMI-related assistance
- Complaint handling
- Account updates
- Loan closure requests
Global Headquarters Address
Global Headquarters
Piramal Enterprises Limited
8th Floor, Piramal Tower,
Ganpatrao Kadam Marg,
Lower Parel (West),
Mumbai – 400013, Maharashtra, India
Corporate Head Office Address
Corporate Head Office
Piramal Finance Limited
601, 6th Floor, Amiti Building,
Piramal Corporate Park, Kamani Junction,
Opp. Fire Station, LBS Marg, Kurla (W),
Mumbai – 400070, Maharashtra, India
Customer Care Contact
- 1800 266 6444
Online and Digital Customer Support
Piramal Finance provides digital support services through its official website and customer service platforms. Customers can:
- Check loan account details
- Raise complaints online
- Access repayment information
- Locate nearby branches
- Download service-related information
- Use digital support tools
The company’s digital support system helps customers manage financial services conveniently without frequent branch visits.
Customer Support Services
Customers can contact Piramal Finance for assistance related to:
- Home loans
- Personal loans
- Business loans
- Microfinance services
- EMI repayment support
- Loan closure requests
- Complaint handling
- Account servicing
Conclusion
Piramal Finance provides multiple customer support options including toll-free customer care numbers, email assistance, branch-level support, and digital customer service channels. With headquarters and corporate offices in Mumbai, along with a strong customer support network, the company ensures borrowers and retail customers can conveniently access loan and financial service assistance across India.