PNB Housing Finance Limited is one of India’s leading housing finance companies offering home loans, loan against property, balance transfer facilities, construction finance, and fixed deposit services. The company serves customers across India through branches, digital platforms, and customer support services.
To help customers with EMI payments, home loan servicing, repayment support, complaint handling, and account-related assistance, PNB Housing Finance provides toll-free customer care support, email assistance, WhatsApp support, and branch-level services.

Customer Care Helpline Number
PNB Housing Finance provides a dedicated toll-free customer care number for loan-related support and customer assistance.
Toll-Free Customer Care Number
- 1800 120 8800
Customer Support Timing
- 10:00 AM to 6:00 PM
- Monday to Saturday
- (Excluding First & Second Saturday and Holidays)
Customers can contact customer care for:
- EMI and repayment support
- Home loan account details
- Statement requests
- Foreclosure and NOC requests
- Complaint registration
- Account updates
- Loan servicing assistance
Email Support
Customers can also contact PNB Housing Finance through official email support.
Official Customer Care Email
- customercare@pnbhousing.com
NRI Customer Care Email
- nricare@pnbhousing.com
While sending an email, customers should include:
- Loan account number
- Registered mobile number
- Customer ID
- Detailed description of the issue
Providing complete details helps the support team process requests efficiently.
WhatsApp Support
PNB Housing Finance also provides customer support through WhatsApp services.
Official WhatsApp Number
- +91 8448198457
Customers can use WhatsApp support for:
- Loan-related queries
- EMI information
- Account assistance
- Service requests
- Customer care support
Registered Office Address
Registered Office
PNB Housing Finance Limited
9th Floor, Antriksh Bhavan,
22 Kasturba Gandhi Marg,
Near Connaught Place,
New Delhi – 110001, India
Contact Details
- Phone: 1800 120 8800
- Email: customercare@pnbhousing.com
Online and Digital Customer Support
PNB Housing Finance also provides digital support services through its official website and online customer service systems. Customers can:
- Access loan account details
- Raise service requests
- Download account statements
- Get repayment assistance
- Contact customer support online
- Access home loan information
The company’s digital support system helps customers manage housing finance services conveniently without frequent branch visits.
Customer Support Services
Customers can contact PNB Housing Finance for assistance related to:
- Home loans
- Loan against property
- Balance transfer services
- EMI repayment issues
- Loan closure requests
- NOC certificates
- Complaint handling
- Account servicing
Conclusion
PNB Housing Finance provides multiple customer support channels including toll-free helpline assistance, email support, WhatsApp services, and branch-level customer care. With its registered office in New Delhi and strong digital support systems, the company ensures customers can conveniently access housing finance and loan-related assistance across India.