By Saurav Mehra Mahindra Finance, officially known as Mahindra & Mahindra Financial Services Limited (MMFSL), is one of India’s leading non-banking financial companies (NBFCs). The company offers a wide range of financial services including vehicle loans, tractor loans, SME finance, personal loans, insurance, and rural financing solutions. With a strong presence across urban and rural India, Mahindra Finance serves millions of customers through branches, digital platforms, and customer support channels.
To help customers with EMI payments, loan account support, complaint registration, foreclosure requests, and repayment-related assistance, Mahindra Finance provides toll-free customer care numbers, email support, WhatsApp assistance, and grievance redressal systems.
Customer Care Helpline Number
Mahindra Finance offers a toll-free customer support number for loan-related assistance and service requests.
Toll-Free Customer Care Number
- 1800 233 1234
Customer Support Timing
- Monday to Sunday
- 8:00 AM to 10:00 PM
- (Except National Holidays)
Customers can contact the helpline for:
- EMI and repayment support
- Loan account details
- Foreclosure and NOC requests
- Complaint registration
- Statement requests
- KYC updates
- Loan servicing assistance
Email Support
Customers can also raise queries and complaints through official email support.
Official Customer Care Email
- SERVICE@mahindrafinance.com
While sending an email, customers should include:
- Loan account number
- Registered mobile number
- Customer ID
- Detailed description of the issue
Providing complete information helps the support team resolve complaints faster.
WhatsApp Support
Mahindra Finance also provides customer support through WhatsApp for quick assistance and EMI-related services.
Official WhatsApp Number
- 7066331234
Customers can use WhatsApp support for:
- EMI payment support
- Loan-related information
- Account assistance
- Service request guidance
Customer Complaint and Support Process
Mahindra Finance provides multiple ways for customers to raise concerns and complaints. Customers can:
- Call customer care
- Send email support requests
- Use the mobile app or chatbot
- Visit branches or head offices
- Submit online complaints through the “Write to Us” section on the official website
Once a complaint is registered, a ticket number is generated in the CRM system, and customers receive updates through SMS on their registered mobile number.
Corporate Office Address
Head Office Address
Mahindra & Mahindra Financial Services Limited
4th Floor, Mahindra Towers,
Dr. G.M. Bhosale Marg, Worli,
Mumbai – 400018, Maharashtra, India
Registered Office Address
Mahindra & Mahindra Financial Services Limited
Gateway Building, Apollo Bunder,
Mumbai – 400001, Maharashtra, India
Grievance Redressal Address
Customers who wish to escalate complaints or send written grievances can use the following address.
Grievance Redressal Office
B Wing, 3rd Floor,
Amity Building, Agastya Corporate Park,
Kamani Junction, LBS Marg,
Kurla (West), Mumbai – 400070, Maharashtra
Online and Digital Customer Support
Mahindra Finance also offers digital customer support services through its website, chatbot, and mobile platforms. Customers can:
- Check loan details
- Raise complaints online
- Access EMI information
- Download statements
- Track service requests
- Use chatbot support
The digital support system helps customers resolve many issues without visiting branches physically.
Customer Services Available
Customers can contact Mahindra Finance for assistance related to:
- Vehicle loan servicing
- Tractor loan support
- SME finance queries
- EMI payment issues
- Loan closure requests
- NOC certificates
- Complaint handling
- Account updates
Conclusion
Mahindra Finance provides multiple customer support channels including toll-free helpline numbers, email assistance, WhatsApp support, branch services, and online complaint systems. With corporate offices in Mumbai and a structured grievance redressal mechanism, the company ensures customers can conveniently access loan and financial service support across India.