By Saurav Mehra Muthoot Finance Limited is one of India’s largest gold loan and non-banking financial companies (NBFCs). The company provides services such as gold loans, personal loans, money transfer services, insurance, housing finance, and investment-related products. With thousands of branches across India, Muthoot Finance serves millions of customers through both offline and digital financial services.
To help customers with loan servicing, gold loan enquiries, repayment support, branch assistance, and complaint handling, Muthoot Finance provides dedicated customer care numbers, toll-free support, email assistance, and regional office support.
Official Website
Customers can access loan services, branch information, customer support, and financial products through the official website.
Website URL
- https://www.muthootfinance.com/
The website provides information related to gold loans, customer care, branch locations, repayment services, and online account support.
Customer Care Helpline Numbers
Muthoot Finance offers separate customer support numbers based on regions across India.
General Queries and Sales Enquiry
Customers can contact the following numbers for:
- Gold loan enquiries
- Loan repayment support
- Interest and EMI queries
- Branch-related support
- Account assistance
- Complaint registration
North, East & West India Toll-Free Number
- 1800 313 1212
South India Toll-Free Number
- 99469 01212
New Gold Loan Enquiry
Customers looking for new gold loans can contact the following dedicated support numbers.
North, East & West India
- 1800 313 1212
South India
- 1800 202 1212
These support channels help customers with:
- New gold loan applications
- Gold valuation enquiries
- Loan renewal support
- Interest details
- Branch assistance
Email Support
Customers can also contact Muthoot Finance through official email support for complaints and service-related assistance.
Official Customer Service Email
- mails@muthootgroup.com
Customers should include:
- Loan account number
- Registered mobile number
- Branch details
- Complete description of the issue
Providing accurate information helps the support team process requests faster.
Registered Office Address
Registered Office (South)
Muthoot Finance Limited
NH Bypass, Palarivattom,
Kochi – 682028, Kerala, India
Contact Numbers
- +91 – 484 – 2396 478
- +91 – 484 – 2394 712
Head Office Address
Head Office (South)
The Muthoot Group
Near EMC, NH Bypass, Palarivattom,
Ernakulam – 682028, Kerala, India
Head Office Contact Numbers
- +91 – 484 – 2394 712
- +91 – 484 – 480 4000
Corporate Office Address
Corporate Office (North)
The Muthoot Group
Muthoot Towers,
Alaknanda, New Delhi – 110019
Corporate Office Contact Number
- +91 – 11 – 4669 7777
Online and Digital Customer Support
Muthoot Finance also provides digital customer support services through its website and online financial platforms. Customers can:
- Check loan information
- Locate nearby branches
- Access gold loan services
- Get repayment support
- Raise customer complaints
- View financial products online
The company’s online support system helps customers manage many services without visiting branches frequently.
Customer Support Services
Customers can contact Muthoot Finance for assistance related to:
- Gold loan services
- Loan repayment support
- Interest-related queries
- Loan renewal assistance
- Branch support
- Complaint handling
- Account servicing
- New loan applications
Conclusion
Muthoot Finance provides multiple customer support channels including toll-free helpline numbers, regional support lines, email assistance, and office-level customer support. With registered and corporate offices in Kochi and New Delhi, along with a large branch network across India, the company ensures customers can conveniently access financial services and customer care assistance whenever needed.