By Saurav Mehra DMI Finance is one of India’s leading digital lending and non-banking financial companies (NBFCs). The company provides personal loans, MSME loans, consumer finance, housing finance, and digital lending solutions across India. With a strong focus on technology-driven financial services, DMI Finance offers multiple customer support channels including helpline numbers, WhatsApp assistance, email support, and online self-service portals.
Customers can contact DMI Finance for loan-related support, EMI queries, foreclosure requests, No Due Certificates (NOC), repayment issues, KYC updates, and complaint resolution. The company also provides digital assistance through its official website and customer portal, helping users manage most services online without visiting a branch.
Official Website
Customers can access DMI Finance services, loan products, support resources, and customer assistance through the company’s official website:
Website URL
- https://www.dmifinance.in/
The website provides information about personal loans, MSME finance, customer support, repayment services, FAQs, and grievance redressal options.
Customer Care Helpline Numbers
DMI Finance offers dedicated customer care numbers for loan-related and account-related assistance.
Customer Care Helpline
- 02268539500
- 08064807777
Call charges are applicable according to the customer’s telecom operator and tariff plan.
Customers can contact these numbers for:
- EMI payment issues
- Loan repayment support
- Account-related assistance
- Foreclosure and pre-closure queries
- NOC requests
- Complaint registration
- KYC and bank account update requests
WhatsApp Support
For faster communication and quick customer assistance, DMI Finance also provides WhatsApp support.
Official WhatsApp Number
- +91 9266733650
Customers can use WhatsApp for basic support, service information, and account-related guidance.
Customer Portal
DMI Finance provides an online self-service portal where customers can manage their loan accounts digitally.
Customer Portal
- https://portal.dmifinance.in/
Using the portal, customers can:
- Check loan details
- Download statements
- Track EMI schedules
- Download No Due Certificates
- Raise service requests
- Update account details
- Access repayment information
The portal helps customers resolve many common issues without needing to call customer care.
Email Support
For detailed complaints or account-related concerns, customers can contact DMI Finance through email support.
Official Customer Care Email
- customercare@dmifinance.in
Customers should mention:
- Loan account number
- Registered mobile number
- Customer ID
- Complete description of the issue
Providing accurate information helps the support team process requests more efficiently.
Head Office and Registered Office Address
The registered office of DMI Finance is located in New Delhi.
Registered Office Address
DMI Finance Pvt Ltd
Express Building, Third Floor, 9-10,
Bahadur Shah Zafar Marg,
New Delhi – 110002, India
Corporate Contact Details
- Phone: +91 11 4120 4444
- Fax: +91 11 4120 4444
CIN Number
- U64990DL2008PTC182749
Grievance Redressal Support
DMI Finance also provides grievance redressal support for unresolved customer complaints and escalated issues.
Grievance Email IDs
- grievance@dmifinance.in
- head.services@dmifinance.in
Customers can escalate unresolved complaints through these official grievance channels if standard customer support does not resolve the issue within the expected timeline.
Online and Digital Support
DMI Finance operates largely as a digital-first lending company, which is why most customer services are available online. Customers can use the official website, mobile services, customer portal, and digital support channels to manage their loans conveniently.
The company’s digital support system allows customers to:
- Make EMI payments online
- Download account documents
- Track repayment history
- Request loan closure documents
- Raise complaints digitally
- Access FAQs and support guides
Conclusion
With dedicated customer care numbers, WhatsApp support, email assistance, grievance channels, and an online customer portal, DMI Finance provides multiple ways for customers to access quick support and account services. Its official website and digital-first support system help borrowers manage loans, repayments, and service requests conveniently from anywhere in India.